Customer Testimonies

Read Unbiased Consumer Reviews Online at
Angie's List
Plumbing in Dallas

Hear what our customers have to say about the outstanding service they receive from Scout Plumbing.
If you have a story you would like to share please use our contact form.

I've known Jason and his family for over 20 years, so when I had a plumbing problem, Scout Plumbing was the company I called. Jason responded to my call quickly, and scheduled one of his plumbers for first thing the next morning. Brandon and his assistant called me about 20 minutes before the scheduled appointment to notify me they were on their way, and they arrive right on time. They were extremely courteous and professional and had my problem fixed in about 45 minutes. Brandon thoroughly explained the problem and steps I should take to avoid a reoccurrance, and I received a detailed bill which he also explained in full. I've used many service professionals, but Brandon is by far the best technician I've ever had in my home. Thank you, Scout Plumbing, for providing prompt, courteous professionals like Brandon!

Lynn Clark

It is my pleasure to recommend the services of Scout Plumbing. Jason Gordon and his team from Scout have been to my home on numerous occasions. I live in a home in Plano, Texas that is 36 years old, and it had numerous plumbing needs including repairs to the sewer pipes, a broken water heater and faucets that needed replaced. I found their prices to be fair, their services to be superior, and their professional attitude to be rewarding! It is encouraging to know that there are craftsman in the Dallas-Fort Worth area who still give this quality of service. Regardless if you need repairs to old plumbing or replacement and remodeling of your current plumbing fixtures, Scout Plumbing are the people to call for all your plumbing needs!

insuranceRandy L. Ilseng
Preferred Personal Insurance Agency

"Scout Plumbing takes care of all my plumbing needs for all of my properties. They have done the small items from toilet stoppages all the way up to repiping a house that copper thieves stole all the piping out of the wall. Scout Plumbing has been very honest and proffesional in the way that they handle all of my properties. I would reccomend them to any one whether they had 150 homes or just 1!"
Casey Wileman
Wolf Property Management

Two technicians from Scout Plumbing came out and did an execellant job replacing my leaking water heater with out costing me an arm and a leg! They were also able to repair a stubborn toilet that two other plumbing companys could not fix. Great company!
Michelle from Southlake

Honest and Clean Plumbing Company Being a mother of 3 children, I am very pritective of who i let in my home. Scout plumbing came out and replaced my water heater for hundreds od dollars less than the 3 previous bids I had received. They were very clean and respectful of me, my family, my home and most importantly my bank account!. I would recommend them to anyone. Thank You!
Melissa in Carrollton, TX

"Jason and his team at Scout Plumbing are very professional in every way. From personal experience with plumbing issues at our home, I can say with 100% confidence that his team gets the work done right the first time. Jason had one of his fully licensed and bonded plumbers come out and fix the problem in the same day that it occurred. Jason's team member even took the time to provide some educational tips to prevent from having Scout Plumbing come out again in the future. In my experience, most plumbers will not take the time to help you learn how to avoid future problems. Jason is also available for questions and provides great information. In addition, Scout plumbing also provides superior service for my clients and referral partners. Anyone I send to Scout Plumbing always comments about how professional they are. I would strongly recommend Scout Plumbing for all of your plumbing needs. He really means it when he says 'We are prepared for all your plumbing needs.' Thanks so much for the great work Jason"
Jarrad Abshire - Homeowner in Frisco, TX
Please contact me for additional comments about Scout Plumbing -

"With being in the real estate business for 10 years prompt and reliable service is very hard to come by. If you are having plumbing issues Scout plumbing is the company to call. Every time we call them they are on time and up front with all the options and prices for me and my clients plumbing issues."

Nick Nordman
Sharon Nordman & Associates
Virginia Cook, Realtors

I wanted to send a message of thanks to all of you at Scout Plumbing.

Last week I had already been waiting on a plumber (not from Scout) for a week. I think every dish I owned was dirty and I had resorted to doing dishes in the bathtub! I called Diane and she scheduled Jason for the next day. Jason called enroute, showed up in a timely manner, and fixed my plumbing problem with ease. He even shared advice at how to prevent this problem in the future.

I write this because I wonder if we ever truly hear enough of the positive roles people play. You may state that this this is "just your job", but what I don't know is if you realize there are people (like me) who have NO IDEA how to handle leaks and drips and clogs that Drano won't remedy. So I wanted to make sure you heard about it this time. I wanted you to know that I really appreciate the help both Diane and Jason offered. I can only imagine your whole company works with this much care and concern.

With Gratitude,
Lori Gregory Chase

Last week I experienced issues with my water heater and in speaking with a colleague, Avery Birdine, she recommended that I contact your company. 
Jason, thank you so much for sending out a plumber on the very same day that I called you!  I have to tell you, I wanted to pay you guys even though you didn't charge me for coming out to my house!  That was how appreciative and impressed I was with plumber Jason Sumners!  Because of Jason, I would have never known that my water heater was missing a part since the day it was installed by my builder over 4 years ago.  The missing part was a factor to my water heater not working properly.  He not only educated me on this issue, but he also educated me on future maintenance.  He then recommended that I contact my builder to find resolution through them first in an effort to save money.  It worked! 
I know more about water heaters today because of Jason Sumners!  Please do not repeat this to my father, as he is also a plumber (in Louisiana). J  Being a daughter of a plumber and understanding this business very well, I truly appreciate you and your team for the work that you do and the caliber of service you provide. 
You have my business and my recommendation to anyone that I know. 
Megan P. Nguyen
Wells Fargo Bank


What We offer
  • All Plumbing Repairs
  • Instant and Endless Hot Water Systems
  • Water Heater Replacement & Repair
  • Water and Sewer Line Leak Locate & Repair
  • Gas Line Leak and Locate Repair
  • Video Inspections
  • Remodels
  • Minor Stoppages
  • New Fixture Installation
  Reliable Service
Scout Plumbing is a family owned and operated plumbing company offering complete plumbing, sewer and drain services. We provide plumbing services in the Dallas, Tarrant, Collin, Denton, and Rockwall county.